Victim Support
Free, nationwide support for people affected by crime, suicide and traumatic events.
We are here for you, 24/7.
The Coronial Inquest into the Christchurch Masjidain Attack will resume at the Christchurch Law Courts from 20 May 2024 to complete evidence about the emergency exit door in the main prayer room at Masjid an-Nur.
The hearing is scheduled from 20 - 31 May 2024 but may finish sooner.
For those who previously registered for the October 2023 hearing, you do not need to register again.
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We strongly encourage you to watch from home via AVL link. If you registered for the First Phase hearing, you will be emailed an individual link to watch online in the week before the hearing starts.
Courtroom seating is limited to 32 gallery seats. Those seats will be prioritised for families of the deceased, and it is likely only one immediate family member per day will get a seat. There are no additional courtrooms available for watching the hearing.
It is unlikely the court will sit on Fridays.
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There are changes to the Victim Assistance Scheme funding available for this hearing:
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If your bank account has changed since October/November 2023 – you will need to update your bank account.
Fill out the form via the link below. It specifies what details are required. Payments will otherwise be processed to the accounts on file.
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In summary, there are two ways to register to attend the hearing:
Interested Parties
If you are a formally recognised interested party to the coronial inquiry, you will receive an email from Coronial Services – Ministry of Justice with a link to register on 3 July 2023. To register to attend the hearing, please fill in the registration form in your email.
Victims (who are not formal interested parties)
If you are a family member of the deceased, victim of gunshot wounds, or a witness identified as being present at the attack, but are NOT an interested party, you can submit your interest in attending the hearing via an online form.
This link will be live from 3 July 2023.
You do not need to be an interested party to apply for Victim Assistance Scheme grants or to attend the hearing.
You can contact Manaaki Tāngata | Victim Support or your Victim Support Worker to start discussing your travel requirements. Travel grants cannot not be made until registration is completed.
If you require a travel grant please contact Manaaki Tāngata | Victim Support no later than 1 August 2023. The earlier we can finalise your travel arrangements the better.
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Manaaki Tāngata | Victim Support can provide access to counselling sessions for families of the deceased, victims of gunshot wounds, and witnesses identified as having been present at the masjidain during the attack.
If you have used all your initial counselling sessions (provided directly after the attack), you can access additional counselling sessions if needed.
Counselling must be arranged by Manaaki Tāngata | Victim Support with a Manaaki Tāngata | Victim Support registered counsellor.
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If you or anyone else is in immediate danger, call emergency services on 111.
You may qualify for financial assistance under the Victim Assistance Scheme (VAS) which helps victims of serious crime by contributing to costs related to the crime, the justice process and recovery.
For more information you can contact your Support Worker, call us directly on 0800 842 846 or visit our Financial assistance page.
Visit our Financial assistance page to learn more.
The justice system can be complicated. Court cases can take some time and the experience can be unfamiliar and overwhelming. You don’t have to go through this alone. Your Victim Support Worker can help you throughout the court process, after any sentencing, answer questions you may have, and be there for you if you want someone to talk to and someone to help you cope through the experience.
We can support you with:
You can call us directly 24/7 on 0800 842 846 or visit our ‘How we can help’ page to find out more about who we are, how we can help you, and how to access our support.
If you or others have been injured, see a doctor, go to a hospital emergency department or call an ambulance on 111 regardless of whether you decide to report the incident or not.
A professional medical assessment can help your recovery and ensure physical safety.
Depending on the incident, consider having the doctor prepare a medical report that can be shared with police, if you are comfortable doing that.
After what’s happened the media may want to get comments or interview you, your family, whānau, close friends or any witnesses. Media can sometimes feel demanding and intrusive during stressful times but it’s your decision if you want to speak to them or not and what you feel comfortable sharing.
These situations can seem very unjust and unfair and can cause both grief and trauma. There is an overlap between these two reactions but there are also some differences. Grief is a normal reaction to loss, featuring a range of responses that stem from sadness. Trauma is a normal reaction to an abnormal event, featuring a range of responses that stem from fear and anxiety.
To help them cope through what’s happened, provide a safe and supportive space for children and young people to process their thoughts in their own way and reassure them it’s not their fault.
Family, whānau and friends can suddenly be called on to help someone who is a victim, witness, or has been bereaved by a crime or a traumatic event. Your caring support can help the person feel more able to cope and begin to recover. Sometimes it’s hard to know what to do or say and you may be feeling stressed by their situation as well. Being there to listen and taking care of yourself along the way helps.
Any sudden death that is unexpected, violent or suspicious will be investigated by a coroner. Coroners are responsible for determining the details surrounding the death, including how, where, when, and why it occurred. This information is important in listing the cause of death on the official death certificate. It is a complex process that can vary according to the different circumstances of the death but is handled carefully and respectfully by those involved.
For many, a ceremonial blessing of the site where a person has died is an essential part of processing the loss. It is an acknowledgement of the spiritual impact of the tragedy on so many people. It commends the spirit of the person who has died and respects and honours the dignity of the deceased person, their family, whānau, and community.
A blessing usually includes a karakia. For Māori, a it can include a clearing of the tapu on the site. Other cultural and faith groups have their own unique approaches to blessing ceremonies.
Some family or whānau members may choose to visit the scene and be part of a blessing ceremony, and others may not. They may prefer to hold a private blessing or open it to whomever would like to come, including from the community.
If you are an immediate family or whānau member wishing to organise a blessing for the site, you could contact your local marae, church or faith centre, cultural leader, the police officer who has been working with the family or whānau, a Police Iwi Liaison Officer, or speak to a Support Worker.
If you don't personally know the family or whānau but witnessed or discovered the death, you can speak to a Support Worker if you'd like to attend a blessing, provided it is open to the public.
Immediate family or whānau members have the option to request viewing and spending time with the deceased person's body at the mortuary, before any post mortem is conducted.
All viewings must be authorised by the office of the duty coroner, as the body remains the responsibility of the coroner until it is released to the immediate family or whānau.
Some hospitals have a family or whānau room for viewing, usually with a screen or window between them and their loved one. The family won’t be able to touch the body or remove items from the body. Certain hospitals may also have dedicated family or whānau rooms where sitting with the body is permitted until its release.
Unfortunately, there are cases where viewing is not possible, particularly when the person has sustained severe injuries. This will be explained to you if this happens.
If you wish, you can also talk to a funeral director of your choice about any other options there are for sitting with or viewing your loved one’s body after it has been released from the mortuary, or about following any specific cultural traditions you need respected at this time.
If you and your family and whānau decide to view the body at any stage, it can help to know that your loved one’s appearance will have changed, including their facial features and skin colour, which is normal after a death but can understandably be unsettling for some people.
Advice and information is available from Aotearoa New Zealand embassies in the country concerned and the Ministry of Foreign Affairs and Trade (MFAT) can help. They can liaise with New Zealand Police and the country the person died in about the local investigation and justice process.
Official processes required in the country the person died in.
Available local burial or cremation options and any requirements that must be met.
Contact details for funeral directors in that country who could manage the funeral or tangihanga.
How you can bring back the person’s body or ashes (repatriation) to Aotearoa New Zealand.
The immediate family or whānau can ask a funeral director in Aotearoa New Zealand about the options they have for arranging for their loved one's body or ashes to be repatriated (brought back to New Zealand).
If you live overseas but the death of someone close to you has happened in Aotearoa New Zealand, the bereaved family or whānau are able to access some assistance here in Aotearoa New Zealand.
Manaaki Tāngata | Victim Support
Call us 24/7 on 0800 842 846 to be connected to a Support Worker for assistance.
The Ministry of Justice's Victims Information Centre
Find information, advice and support. Contact them here.
Support through the criminal justice system
Look in this directory to find a New Zealand lawyer
Some financial support
ACC may accept a claim for accidental death which would provide financial support to cover some costs when the death of a New Zealander has been confirmed by police as murder or manslaughter. If you're overseas contact ACC on +64 7 848 7400
Your chosen funeral director can do as little or as much as you want them to do. Talk with your funeral director about what you would like, including any cultural or religious rituals you want honoured. Ask them about costs and payment options, so you can make choices that are manageable.
collecting the person’s body from the mortuary and caring for them at their funeral home until burial or cremation
providing information about necessary legal requirements after a death
registering the death and helping families get a copy of the death certificate
explaining how you can bring back the person’s body or ashes (repatriation) to Aotearoa New Zealand.
preparing the body for viewing if the family wishes this and it is possible
fulfilling the family’s choices for the funeral, tangihanga (tangi), or memorial event
checking if the person’s legal will requested certain funeral arrangements
organising cremation or burial procedures that meet necessary requirements
helping families apply for financial assistance, if needed
